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Privacy Policy

Last Updated: November 27, 2025

Introduction

At Shree Laxmi Impex, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.

By using our website, you consent to the collection and use of information in accordance with this policy. We respect your privacy rights and are dedicated to maintaining the confidentiality and integrity of your personal data.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Information

  • Contact Details: Name, email address, phone number, and business address
  • Inquiry Information: Message content, product preferences, and specific requirements
  • Business Information: Company name, job title, and industry sector

Automatically Collected Information

  • Usage Data: Pages visited, time spent, navigation patterns, and referral sources
  • Device Information: Browser type, operating system, IP address, and device identifiers
  • Cookies: Session cookies, preference cookies, and analytics cookies

How We Use Your Information

Your information is used exclusively for legitimate business purposes:

  • Customer Service: Responding to inquiries, providing product information, and addressing concerns
  • Business Operations: Processing orders, managing accounts, and fulfilling contractual obligations
  • Service Improvement: Analyzing usage patterns to enhance website functionality and user experience
  • Communication: Sending updates about products, services, industry news, and promotional offers (with your consent)
  • Compliance: Meeting legal requirements, preventing fraud, and ensuring security

Data Protection & Security

We implement industry-standard security measures to protect your personal information:

  • Encryption: SSL/TLS encryption for data transmission
  • Access Controls: Restricted access to authorized personnel only
  • Regular Audits: Periodic security assessments and vulnerability testing
  • Data Minimization: Collecting only necessary information for specified purposes
  • Secure Storage: Protected servers with backup systems and disaster recovery plans

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to enhance our protective measures.

Cookies & Tracking Technologies

Our website uses cookies to improve your browsing experience and analyze site performance:

  • Essential Cookies: Required for basic website functionality and security
  • Analytics Cookies: Help us understand how visitors interact with our site
  • Preference Cookies: Remember your settings and preferences for future visits

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

Third-Party Services

We may share information with trusted third-party service providers who assist us in operating our website and conducting our business:

  • Analytics Providers: Google Analytics for website usage analysis
  • Communication Tools: Email service providers for business correspondence
  • Hosting Services: Cloud infrastructure providers for data storage

These third parties are contractually obligated to protect your information and use it only for specified purposes. We do not sell your personal data to third parties.

Your Rights & Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your data for specific purposes

To exercise any of these rights, please contact us at shreelaxmiimpexinfo@gmail.com. We will respond to your request within 30 days.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately for prompt removal.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

For significant changes, we will provide prominent notice on our website or contact you directly via email.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Shree Laxmi Impex

Email: shreelaxmiimpexinfo@gmail.com

Phone: +977-9706534906

Address: Ganabhal, Kathmandu, Nepal

Shree Laxmi Impex
Shree Laxmi Impex
Promoting Healthcare

Supplying internationally-standard medical and surgical products to hospitals and clinics across Nepal.

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Contact

  • Ganabhal, Kathmandu
  • +977-9706534906
  • info@shreelaxmiimpex.com

Services

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  • Surgical Instruments
  • Diagnostic Equipment
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